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Ordered anything from Banana Republic lately? Check your package

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Gap Docs

Gap’s Confidential Employee Docs via Emily Dreyfuss Tumblr

What would you do if you received an envelope from an online retailer containing their employee’s confidential information? Well, if you’re honest like Emily Dreyfuss you contact that retailer (Banana Republic) and take to your social media channels to let them know about their error.   Ms. Dreyfuss ordered a tie from Banana Republic, but received something very different when the package arrived.    Here’s what she had to say via her Tumblr blog,

” Yesterday Gap Inc. sent my fiance a package that was surprisingly heavy. It was supposed to be a tie from Banana Republic that he needs for our wedding; instead it contained three packets of confidential employee information, including original W-4 tax forms, hand-written resignation letters, performance reviews, and all kinds of legal notices.”  

That’s right, someone at Banana Republic, aka Gap, sent Ms. Dreyfuss the wrong package.   How scary is that? If she were a thief, think of what she could have done with this information! Even scarier, her initial efforts to reach the company to let them know of their error were unsuccessful.  So how did she finally make contact? My favorite social media network, Twitter!   According to Ms. Dreyfuss, “After tweeting at Gap Inc., a mortified Banana Republic customer service associate named Adam Ross direct messaged me. Ross apologized for what he called a “clearly horrible mistake by our store.” ”  Horrible is an understatement.   Emily Dreyfuss, thank you for being so honest and sharing your experiences.   Readers, if you have ordered anything from Gap, Inc. check your mail very carefully!

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Since 2008, Mary Hall has been the author of The Recessionista Blog, which is read by thousands of regular readers in over 160 countries. An internationally recognized expert on the art of the living the good life for less, she has been a commentator on local, national, and international radio and TV shows. Her advice has been featured in over 2,000 media outlets, including The New York Times, Reuters, Life & Style magazine, ABC News, NBC News and now The Huffington Post, among many others.

2 Comments

  1. Sale-Rack.com

    June 26, 2013 at 6:26 pm

    OMG that is a crazy story! It really makes me wonder how that could possibly happen, don’t companies scan and shred that type of material.

  2. Candice

    July 1, 2013 at 6:12 pm

    You know what boggles my mind here, is that she couldn’t get a hold of someone to let them know there was a HUGE ERROR! Accidents happen, but this is HUGE! I do wonder what the person who was supposed to get that package thought when they got a tie. tee hee!